Reservations: confirm and manage every booking

Every table reservation in one list, with search, filters, details and the next step for each party.

Where: Work → ReservationsFor: Restaurant & hospitality

Steps

  1. Open Work → Reservations. Use All bookings or Needs attention, or search by guest name, booking ID or phone.
  2. Press a reservation to open its details: guest, party size, time, table, notes and status history.
  3. Press the next step: Confirm, Mark arrived, Seat guest or Complete visit, or Decline / Cancel reservation.
  4. Press New booking to take a reservation by phone; it opens the same booking steps your guests use.
  5. Press Export to download the list as a spreadsheet.
Open it in your workspace

Every button and what it does

Names as they appear on screen.
ExportDownloads reservations as a CSV spreadsheet.
New bookingTakes a reservation for a guest (phone or walk-up).
All bookings / Needs attentionFilter the list.
Search guest, booking ID or phone…Finds a reservation.
ConfirmAccepts the reservation.
Mark arrivedThe guests are here.
Seat guestSeats them at their table.
Complete visitThey have left; the table can be turned.
Decline / Cancel reservationRefuses or cancels the reservation.
Optional internal noteA note only your team sees.
Load older bookingsShows earlier reservations.
Clear filtersRemoves search and filters.
Close booking detailsCloses the details.

Still need help?

Send a request from Settings → Help & support, or email support@lowmark.co.