Host view: arrivals, walk-ins and seating

Your host stand during service: everyone Arriving, Waiting and Seated, with the tables that fit each party.

Where: Work → Host viewFor: Restaurant & hospitality

Steps

  1. Open Work → Host view at the start of service.
  2. Press Add walk-in when someone arrives without a booking: enter Guest name, Mobile, Party and a Note, then Add to waitlist.
  3. Select a party to see Suitable tables. Choose a ready table, then press Seat on the party card.
  4. Press Notify when a waiting party's table is ready. Press Complete visit when they leave.
  5. Press Waiting display to open a screen guests can watch for their turn.
Open it in your workspace

Every button and what it does

Names as they appear on screen.
Add walk-inAdds a guest who walked in to the waiting list.
Guest name / Mobile / Party / NoteWhat the host needs right now: name, number to notify, party size and any note.
Add to waitlistSaves the walk-in.
Arriving / Waiting / SeatedThe three columns of tonight's service.
ConfirmConfirms a reservation that is still a request.
Mark arrivedThe party is here.
SeatSeats the party at the selected table.
NotifyTells a waiting party their table is ready.
Complete visitThe party has left.
Suitable tablesReady tables that fit the selected party.
Waiting displayA screen for guests to follow the waitlist.
CancelCloses the walk-in form without saving.

Still need help?

Send a request from Settings → Help & support, or email support@lowmark.co.