Take a booking by phone, message or at the door

The New booking form for owners and staff: who, what, when and with whom. Lowmark warns you before a table or person is double-booked.

Where: Work → Bookings, Appointment Board, Host view or any board → New booking; staff also see it on their home screen

Steps

Press New booking. Choose Phone or message, or Here now for someone standing in front of you.
Type their Name and Mobile. The country sits on the left; type the digits and they are spaced for you. Pasting a full number with +965 works too.
Choose the Service (or Guests and a Table for restaurants), the Date and the Time, and who it is With if it matters.
Add a Note for the team if useful, then press Book (or Add them now for someone here now).
If the table or person is already taken, Lowmark says who has it. Press Change it to pick another time, or Book anyway if you mean to.

Names as they appear on screen.
New booking	Opens the form for a booking you take yourself.
Phone or message / Here now	How they booked. Here now books them for right now (a walk-in).
Name / Mobile / Mobile (optional)	Who it is for. A walk-in needs only a name.
Country code	The country of the number; Kuwait first, then the Gulf and other common countries.
Service / What for / Guests / Table / With	What they booked and with whom.
Date / Time	When. Times already past are refused unless they are here now.
Note for the team (optional)	A birthday, allergy or anything the team should know.
Book / Add them now / Cancel	Save the booking, or close without saving.
Already taken · Change it · Book anyway	The table or person has another booking then; choose again, or book anyway.
That table is too small	The party is bigger than the table; choose a bigger one, or book anyway.

Bookings you take appear on the website's availability straight away, so customers can't book the same time online.

Send a request from Settings → Help & support, or email support@lowmark.co.