Booking statuses and buttons: Rentals

Every status on the Rental calendar & asset board, the button that moves a booking to it, and the order they come in.

Where: Work → Rental calendar & asset boardFor: Rentals

Steps

Names as they appear on screen.
Reserve	Moves the booking to “Reserved” and updates the customer's status page.
Prepare items	Moves the booking to “Preparing” and updates the customer's status page.
Record pickup	Moves the booking to “Picked up” and updates the customer's status page.
Mark overdue	Moves the booking to “Overdue” and updates the customer's status page.
Record return	Moves the booking to “Returned” and updates the customer's status page.
Record a condition issue	Moves the booking to “Condition issue” and updates the customer's status page.
Send to maintenance	Moves the booking to “Maintenance” and updates the customer's status page.
Close and release stock	Moves the booking to “Closed” and updates the customer's status page.
Cancel reservation	Moves the booking to “Cancelled” and updates the customer's status page.
Requested (status)	Where every new request from your website or a QR code starts.
Reserved (status)	Reached with the “Reserve” button.
Preparing (status)	Reached with the “Prepare items” button.
Picked up (status)	Reached with the “Record pickup” button.
Overdue (status)	Reached with the “Mark overdue” button.
Returned (status)	Reached with the “Record return” button.
Condition issue (status)	Reached with the “Record a condition issue” button.
Maintenance (status)	Reached with the “Send to maintenance” button.
Closed (status)	Reached with the “Close and release stock” button.
Cancelled (status)	Reached with the “Cancel reservation” button.

Staff only see the buttons their job allows. Every change is recorded in the booking's status history.

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