Booking statuses and buttons: Events & experiences

Every status on the Event sessions & attendee board, the button that moves a booking to it, and the order they come in.

Where: Work → Event sessions & attendee boardFor: Events & experiences

Steps

  1. Requested → Confirmed or Cancelled
  2. Confirmed → Checked in or Did not attend or Cancelled
  3. Checked in → Event complete

Every button and what it does

Names as they appear on screen.
Confirm placeMoves the booking to “Confirmed” and updates the customer's status page.
Check in attendeeMoves the booking to “Checked in” and updates the customer's status page.
Complete eventMoves the booking to “Event complete” and updates the customer's status page.
Mark absentMoves the booking to “Did not attend” and updates the customer's status page.
Cancel reservationMoves the booking to “Cancelled” and updates the customer's status page.
Requested (status)Where every new request from your website or a QR code starts.
Confirmed (status)Reached with the “Confirm place” button.
Checked in (status)Reached with the “Check in attendee” button.
Event complete (status)Reached with the “Complete event” button.
Did not attend (status)Reached with the “Mark absent” button.
Cancelled (status)Reached with the “Cancel reservation” button.

Good to know

Staff only see the buttons their job allows. Every change is recorded in the booking's status history.

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